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Terms & Conditions

Refund Policy

Cognomovement (Avalon BIM LLC) does not offer prorated refunds for cancelled subscriptions. All subscriptions are recurring and will automatically renew after the end of each paid subscription period. This includes both month-to-month and annual plans. 


Similarly, it is your responsibility to evaluate Cognomovement Plans and Subscriptions, including its features and what is offered before selecting any Paid Plan. Cognomovement (Avalon BIM, LLC) will not issue refunds to customers on the basis of customers not understanding what the plan is or what is included/offered.


Subscription Fees: Client shall pay for all subscription fees, and hereby authorizes Cognomovement (Avalon BIM, LLC) (and its payment processors) to debit Client’s bank account or charge Client’s credit card, as stated on Client’s channel subscription and billing page. Client agrees that all subscriptions are recurring and will renew automatically.



Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 24 hours notice.

Our Policy:

  • Any cancellation or reschedule made less than 24 hours will not be given a refund.

  • If you are more than 30 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.

  • In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.

Shipping Policy

Currently, the Cogno balls come free with the purchase of the Basic Training Video Course and the Learning Portal Plus. They are not available for individual purchase at this time. Shipping for the Cogno balls is free in the United States and will be shipped within 7 - 10 days of your order.  You will typically receive the Cogno balls within 7 - 10 days.

We ship in the United States and Internationally.

Create FAST change with Cognomovement Today!

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