Terms & Conditions

Refund Policy

Cognomovement (Avalon BIM LLC) does not offer prorated refunds for cancelled subscriptions. All subscriptions are recurring and will automatically renew after the end of each paid subscription period. This includes both month-to-month and annual plans. 


Similarly, it is your responsibility to evaluate Cognomovement Plans and Subscriptions, including its features and what is offered before selecting any Paid Plan. Cognomovement (Avalon BIM, LLC) will not issue refunds to customers on the basis of customers not understanding what the plan is or what is included/offered.


Subscription Fees: Client shall pay for all subscription fees, and hereby authorizes Cognomovement (Avalon BIM, LLC) (and its payment processors) to debit Client’s bank account or charge Client’s credit card, as stated on Client’s channel subscription and billing page. Client agrees that all subscriptions are recurring and will renew automatically.

Shipping Policy

Currently, the Cogno balls come free with the purchase of the Basic Training Video Course and the Learning Portal Plus.  They are not available for individual purchase at this time.  Shipping for the Cogno balls is free and will be shipped within 7 - 10 days of your order.  You will typically receive the Cogno balls within 7 - 10 days.

We ship in the United States and Internationally.

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